WHY KAPTYN · OUR STANDARDS
Luxury is a standard, not an accident.
Every chauffeur, vehicle, and ride in the network is held to written standards — before, during, and after the journey.
What we hold the network to.
Chauffeur vetting
Professionally trained chauffeurs with ongoing background checks.
Hospitality training
Five-star hospitality training, for concierge-level service on every ride.
Vehicle standards
Late-model premium and electric vehicles, inspected and maintained to program requirements.
24/7 operations
A staffed support team behind every booking, around the clock.
SERVICE LEVELS
Measured on every ride.
On-time performance and response standards are tracked at the ride level, not averaged away.
On-time arrival
Ride acceptance in committed windows
Documented ride record for every journey
THE CABIN
The details guests notice.
Standards extend to what the passenger sees and touches.
Complimentary chilled water
Device charging and in-cabin Wi-Fi
Climate and audio under passenger control
WHY KAPTYN · DUTY OF CARE
Duty of care is not a feature.
It’s the foundation.
It’s the foundation.
When your people are in motion, your responsibility travels with them. Kaptyn was built so you can meet it — visibly, provably, on every ride.
Vetted professionals
Every chauffeur in the network is background-checked, licensed, insured, and trained to Kaptyn service standards before their first assignment — and monitored against them after.
Real-time visibility
Live GPS tracking on every journey. Travel managers and assistants see vehicle location, route, and ETA from dispatch to drop-off — no calls, no guessing.
24/7 human operations
A staffed operations team behind every ride, around the clock. When plans change at 2 a.m., a person answers.
Traveler-location reporting
Administrators can account for every traveler on the platform in real time — the capability risk and security teams ask for by name.
Documented accountability
Every ride produces a complete record — driver, vehicle, route, timing — exportable for compliance, ESG, and travel-policy audit.
Insurance & incident protocols
Commercial coverage on every vehicle and defined escalation procedures — so the answer to “what happens if…” is written down before it’s needed.
Your travel policy promises your people they’re looked after.
Kaptyn is how the promise gets kept — ride by ride, on the record.
See it live — See a Demo
Kaptyn is how the promise gets kept — ride by ride, on the record.
WHY KAPTYN · SUSTAINABILITY
The luxury fleet
that reports its footprint.
that reports its footprint.
We believe technology can drive environmental progress. EV-forward supply with per-ride emissions data: sustainability your guests feel and your ESG report can cite.
Sustainability at our core.
Sustainable options first
The platform connects guests with sustainable transportation options across the network. [FLEET EV % — VERIFY]
Smarter routing
Technology that makes transportation more efficient reduces emissions ride by ride.
Data for better decisions
Insights that help partners make eco-friendly choices — exportable at the ride, program, and property level.
WHY KAPTYN · COVERAGE & MARKETS
Precisely where you need us.
30 US markets from one account: the top airports and downtown districts, one standard everywhere.
WEST
SEASeattle
SFO / SJCSan Francisco Bay Area
LAXLos Angeles
SANSan Diego
LASLas Vegas
PHXPhoenix
SLCSalt Lake City
BOIBoise
DENDenver
CENTRAL
MSPMinneapolis
ORD / MDWChicago
MKEMilwaukee
DTWDetroit
INDIndianapolis
CMHColumbus
MCIKansas City
STLSt. Louis
DFW / DALDallas / Fort Worth
AUSAustin
IAH / HOUHouston
SOUTHEAST
BNANashville
MEMMemphis
ATLAtlanta
AGSAugusta
MCOOrlando
MIA / FLL / PBIMiami / Fort Lauderdale / Palm Beach
NORTHEAST
BOSBoston
JFK / LGA / EWRNew York
PHLPhiladelphia
DCA / IAD / BWIWashington / Baltimore
30 markets served by Kaptyn Hub across the top US airports and downtown districts, from a single account on a single card. Nearby cities within each market are covered; ask us about anywhere not listed.
One standard, every market.
Certified operators
A small number of vetted fleets per metro, held to the same written standards. Our standards →
One account
Book New York on Monday and Los Angeles on Thursday from the same login, on the same card.
Need a market we don’t list?
Tell us where your travelers are headed. Contact us →
Make every ride matter.
See the platform in twenty minutes, or register your business and start booking today.
KAPTYN
The Luxury Ground Transportation Platform.