THE HUB · CONCIERGE
Manage concierge rides,
effortlessly.
effortlessly.
Book rides for the people your organization cares about most — guests, VIPs, and employees — and keep every arrival visibly yours.
Elevate the experience for your VIPs.
Premium guest experience
Impress your most important guests with transportation that reflects your brand values.
Effortless booking
Book rides in seconds through an intuitive dashboard designed specifically for concierge teams.
Real-time ride tracking
Follow journeys live and receive automatic notifications about ride status changes.
Branded experience
Customize the entire experience with your organization’s branding, from booking to completion.
BOOKING
Simplified booking for everyone.
Arranging luxury transportation for your guests takes a few clicks. The concierge dashboard puts everything you need in one place.
Book rides for individuals or groups in under 30 seconds
Save guest profiles and preferences for repeat bookings
Schedule in advance or book on demand
Manage multiple locations from one account
VISIBILITY
Track every journey.
Keep tabs on all your guests’ rides in real time. From pickup to drop-off, you always know where your passengers are and when they’ll arrive.
Automatic notifications for pickups, delays, and arrivals
Driver information and vehicle details at a glance
Message drivers directly through the platform
THE GUEST MOMENT
Make your guests smile.
Provide transportation your guests will remember. From airport pickups to special events, we help you make the right impression.
Premium vehicles appropriate for your brand and guest expectations
Professional chauffeurs who understand hospitality standards
Comfortable, reliable rides that reflect well on your property
Frequently asked questions
Do coordinators need a Kaptyn Business account to use Concierge?
No. Coordinators can do everything they need within Concierge itself, and they do not have access to the Kaptyn Business portal.
How does billing work?
Every ride charges to the card on file when it completes, with a clean, exportable receipt. No invoices to chase.
What ride types can we book?
Point-to-point transfers, airport pickups with flight tracking, hourly as-directed bookings, and group moves.
Can one account cover several properties?
Yes. Manage transportation for multiple locations from a single account.
Make every ride matter.
See the platform in twenty minutes, or register your business and start booking today.
KAPTYN
The Luxury Ground Transportation Platform.